Terms & Policies


NON-REFUNDABLE -.Pre-payment of the total cost of the stay: all bookings must be accompanied by payment covering the total price of the stay. Otherwise, the booking will not be guaranteed.all our bookings non-refundable, non-cancellable and non-changeable offers:. No requests for amendment or cancellation can be considered. Regardless of the date on which the booking is cancelled, an indemnity payment equal to the total cost of the stay will be withheld. No show at GlamNess: if you do not arrive at the place of stay, an indemnity payment equal to the total cost of the stay will be withheld.


DEPOSITS – Reservations must be guaranteed with a VISA, MasterCard, American Express or Diners card. To confirm your reservation, A credit card must be on file even if accommodations will be paid for by cash.


RATES AND OCCUPANCY – All rates are quoted as double occupancy. 


CHECK-IN IS 3PM – CHECK-OUT IS 10AM


NON-SMOKING POLICY – GlamNess is completely a non-smoking facility. Any charges resulting from deodorising the property or other smoke related maintenance shall be the financial responsibility of the occupant of said container;.any smoking in a container will result in a charge for deep cleaning and replacement furniture.


RECYCLING POLICY - When you book with GlamNess this is a self catering facility, we supply plastic bags for you to do you own recycling in the large bins provided. We have CCTV on the recycling area,unfortunately some guest do not seperate the rubbish into the correct bins, in this instance we charge £50 when we have to seperate the rubbish and/or clean excessive mess in the container.


DAMAGES POLICY  Damage to property – We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the GlamNess property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.


REMOVAL OF GLAMNESS PROPERTY – We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit/debit card, or send an invoice for the amount to the registered address.


CHILDREN – Sorry, we do not have facilities for children under the age of 14 years old.


PETS – We do not accept pets.

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